Mountain Bike Rotorua - Retail - Full Time/Permanent- $22.75-$25


Do you have a gift for talking to people? Are you keen on mountain biking? If you were to dream up your perfect job, would it be filled with amazing people, great times and epic rides?


How about joining our crew here at Mountain Bike Rotorua?


We are looking for full time team members to join our bikes crew. MBR Bikes crew are an integral part of our business – providing outstanding customer service, safety briefing, trail information and general support of all guests. This can be a physically demanding job that relies on a passion for an amazing customer experience, being a great team player and a love for all things mountain biking.


The Mountain Bike Rotorua whanau (family) is one that was born from an ethos of ensuring that every experience is always about people. Our professional and personable crew follow traditional Maori values of Kaitiakitanga (guardians of place and people), Manaakitanga (building integrity and strength in each other), Whanaungatanga (creating lasting relationships with all those whose paths we cross) and Kotahitanga (coming together and moving forward as one).


Our strong focus on values, Maori culture and putting the people first has seen the MDA Group grow into the preferred choice for those seeking bespoke, professional and genuine services.


The MBR Bike Crew job can involve the following duties:

  • Customer interaction and service

  • Checking bikes in and out.

  • Undertaking basic and/or advanced mechanical checks.

  • Briefing customers on how to operate the bikes and on appropriate trail options for their riding ability.

  • Comprehensive safety briefing of bike, helmet, forest signage/hazards, emergency procedures


The following would be advantageous:

  • Experience in the tourism industry

  • An interest in Mountain Biking

  • Knowledge of the Whakarewarewa Forest & trails


This role is full time, working a range of shifts within our opening hours, operating across 7 days a week. Candidates must be available weekends. This role may develop into a supervisory role.

Please only apply if you agree to follow our values, have a legal right to work in Aotearoa, New Zealand and prioritise safety over all other matters.

Mountain Bike Rotorua - Retail - Full Time/Permanent

Please include in your application:

Cover Letter


Referee contact details (minimum 2)